Tag: Customer service
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No Matter How Good You Think Your Customer Service Is, It Could Be Better
No matter what industry you’re in, most companies are constantly looking for a competitive advantage. There is one very powerful tool that most of them overlook. That tool is customer service.
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10 Tips for In-Home Selling
Effective sales call preparation helps ensure success on the call. Here are 10 steps that will help you have the confidence and information to get to “yes.”
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Is It a Fire Drill Every Time Your Customer Calls?
The most unsatisfied customers can be a company’s greatest resource for innovation